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Introducing the All-in-one Support module for Perfex, the ultimate solution to elevate your customer support game!
This module enhances your customer service experience by allowing you to provide support to your clients through popular messaging apps like WhatsApp, Viber, and Messenger. With this module, you can enable your clients to use their preferred communication platform to reach out to you, which means more convenience and satisfaction for them.
– Integration with WhatsApp, Viber, and Messenger for client support
– Easy configuration for communication app settings
– Compatible with both the desktop and mobile versions of the messaging apps
– Automatic app detection for supported messaging apps
– Option to distinguish between regular chat messages and support requests for efficiency
– Ability to create canned responses for frequently asked questions
– Option to allow clients to attach files and images for better issue resolution
– Notification alerts for new incoming support requests
– Time-saving functionality of marking support requests as closed or resolved
This module makes it easier for you to keep your clients happy by providing multiple channels for them to communicate with you. With the All-in-one Support module for Perfex, managing support requests has never been this simple. Get it now and let your clients experience exceptional support service.
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